Nonprofit Resources


QuickBooks: The End of an Era or the Start of a New Opportunity?

Among accountants and finance professionals around the globe, QuickBooks® is well-known for its bookkeeping tools, which are used by companies and organizations of all sizes. If your organization uses QuickBooks, it’s important to be aware of a recent change.

Intuit, the parent company of QuickBooks, has discontinued access to add-on services for QuickBooks Desktop for Windows 2019 as of June 1, 2022, and is no longer providing support or security updates for the software. This includes all versions of QuickBooks Desktop Pro, Premier, and Enterprise Solutions v19.

This means that QuickBooks Desktop users are no longer able to access any services associated with it, including live support, online backup, online banking, and payroll services. If your organization uses the QuickBooks Desktop payroll add-on, transitioning to a new solution should be a high priority to avoid interruptions, especially if you perform payroll weekly or semi-monthly.

Some organizations that do not use the add-on services may decide to continue using QuickBooks Desktop. However, because Intuit is no longer providing security updates and patches for QuickBooks Desktop, this leaves the software vulnerable to data breaches.

While we know this change may cause concern for long-time QuickBooks Desktop users, it’s also a good opportunity to consider other options.


What to Consider

While many users are transitioning to QuickBooks Online, we recommend asking the following questions first to assess your organization’s needs:

  • What data or features does our organization need from accounting and finance software over the next few years?
  • Are our current systems the best ones to support our growth?
  • Can our current non-accounting systems (bill pay, donor management, CRM, etc.) synchronize data into the new accounting system?
  • What is our budget for accounting software?
  • Would cloud-based or server-based software best fit our needs?
  • Who will need access to the new system?
  • What security features do we need?

Working through these considerations now, before you switch to a new accounting software solution, can help you address any lingering pain points experienced with your current accounting software and assess available solutions that could help set your organization up for success and growth.

Please contact us with any questions or if you would like assistance with determining next steps for your organization.

Kenneth Q. Tan

Ken Tan is a Partner at CapinCrouse. Ken has more than 12 years of public accounting and large nonprofit experience, providing both advisory and assurance services to various nonprofit entities, churches, and mission organizations. Prior to joining the firm, he managed the audits of public Fortune 100 and private multi-billion dollar companies for a Big 4 accounting firm, provided advisory and strategic planning for churches, nonprofits, and small to medium-sized businesses, and served as the controller and corporate officer for a large faith-based multi-national mission agency.

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