Nonprofit Resources
U.S. Government Shutdown Impacts on Higher Education Operations
As of October 1, the U.S. government shutdown is affecting operations across higher education institutions. This announcement from the U.S. Department of Education provides details about the Office of Federal Student Aid’s (FSA) operations during a lapse in appropriations, including the impact on communications, customer service contact centers, processing systems, and training events.
Key operational areas that remain open for Title IV aid include the Common Origination and Disbursement website, G5, the Free Application for Federal Student Aid (FAFSA) form, the FAFSA Processing System, and the National Student Loan Disbursement System.
However, contact centers staffed by FSA employees are closed during a lapse in appropriations, and calls and email messages will not be returned until after the federal government reopens.
Please contact us if you have questions or would like to discuss how this announcement applies to your institution.